Family Mediation Services in Luton

All of our services are available online and in person. You can choose what works best for you, and if you are not sure, we can help you decide at your first consultation.

Online

Sessions are conducted via video call on a secure and private platform. Online mediation is effective if you have a busy schedule, if distance poses a challenge, or if you simply prefer the privacy of your own space. We can share documents during sessions and organise times that suit both of you. All our first appointments are conducted online.

In Person

We meet at a private, neutral venue in a comfortable and calm setting. If you would rather not arrive at the same time as the other party, we can arrange this. Some people find that being in the same room helps things move along — others do not, and that is what shuttle mediation is there for.

What you can expect

Safe Space

We offer our clients a safe and respectful space to communicate openly, address difficult issues, and take ownership of decisions that affect their family’s future. 

Empowered outcomes

Our Mediation Practice empowers you to reach a mutually acceptable outcome, facilitated by experienced, neutral family mediators.

Attention to detail

Our mediation is focused on the resolution process- practical, forward-looking, and outcome-driven.

Expert oversight

Professional Practice Consultancy is provided by Nicolette Zarka of Aurora Family Mediation

Our Services

Children's Arrangement Mediation

When parents separate, children need to know that both of you are still there for them. This service focuses on helping you reach arrangements that put your children first — from where they live and how contact works, to schools, holidays, and the day-to-day decisions that keep coming up long after separation.

We can help you work through:

  • Where children will live and how time is shared
  • Contact arrangements and schedules
  • Schooling and education choices and other specific issues
  • Holidays, birthdays and special occasions
  • How you communicate as co-parents going forward

Financial Mediation

Sorting out finances after separation is rarely simple. There is usually a lot at stake — property, pensions, debts, maintenance — and each decision can feel significant. Financial mediation offers a structured environment to review the figures together, with a mediator who keeps discussions focused and helps both parties reach an acceptable agreement.

We can help you work through:

  • How property and assets are divided
  • Pensions — sharing or offsetting
  • Spousal and child maintenance
  • Debts and liabilities
  • Business or self-employment interests
  • Financial disclosure
  • Drafting a Memorandum of Understanding

All Issues Mediation

Often, the children’s interests and financial matters are intertwined — what happens with the family home affects where the children live, and vice versa. All Issues Mediation allows you to manage everything in one cohesive process, rather than jumping between meetings and professionals.

This covers:

  • Children's arrangements and financial matters together
  • The family home and other property
  • Co-parenting and post-separation arrangements
  • Wider family concerns
  • Family business matters
  • A full Memorandum of Understanding

Shuttle Mediation

In shuttle mediation, you and the other party are in separate rooms — or on different video calls — and the mediator moves between you. You never need to be face-to-face. This can make a real difference when attending the same room feels too difficult, for whatever reason.

Shuttle mediation is often the right choice when:

  • There is a significant power imbalance between you
  • One or both of you feel anxious or unsafe about meeting directly
  • There has been domestic abuse
  • Communication has completely broken down
  • One party simply finds it easier to speak through a third party

Shuttle mediation can be used for children matters, financial matters, or all issues, and is available online and in person. We will talk through whether it is the right fit for you at your first consultation.

Co-Mediation

Co-mediation involves two mediators working with you in the same session. Having a second mediator present can be especially helpful when situations are difficult or complex — it provides an extra layer of balance and reduces the likelihood that either party will feel the process is biased against them.

Co-mediation tends to work well when:

  • There are several issues to work through at once
  • Both parties would feel more comfortable with two mediators present
  • Emotions are running high, and the dynamic needs careful handling
  • Gender balance or cultural background is a factor
  • One mediator is being supported by a more experienced colleague

Co-mediation is available for children matters, financial matters, or all issues, both online and in person. Just mention it when you get in touch, and we can talk about whether it is right for your situation.

Still have questions?

Give us a call or drop us a message. There is no commitment, and everything you tell us stays between us.

All mediation is carried out by a qualified family mediator. Sessions are confidential and without prejudice.

Our process:
Your Journey to Resolution

01

Free Initial Consultation

A relaxed, no-obligation call or meeting where we get to know your situation, answer any questions you have, and explain what mediation involves. There is no pressure to go any further at this stage.

02

The MIAM (Mediation Information and Assessment Meeting)

Before any family court application can be made, both parties need to attend a MIAM — a short, individual meeting with a mediator. We will talk through your situation, explore whether mediation is the right route, and explain the other options available to you. If mediation is suitable, we will issue your MIAM certificate.

03

Mediation Sessions

You meet either in person or via shuttle for a series of sessions with your mediator. The number of sessions depends on what you need to address. The pace is up to you. Nothing is decided without both parties' agreement, and everything discussed in mediation remains confidential.

04

Decision

Once you reach a decision, we record it in writing as a Memorandum of Understanding or a Parenting Plan. You can then take this to a solicitor to have it transformed into a legally binding order, if you wish.

Not sure where to start?

Give us a call or drop us a message. There is no commitment, and everything you tell us stays between us.

All mediation is carried out by a qualified family mediator. Sessions are confidential and without prejudice.

Get started now
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